Ecommerce Search

Make it easy for customers to buy with relevant search results and merchandising that sells.

Can you afford not to have the ideal search engine?

43% use the search bar as the first thing when they visit a webshop. Users who search convert to customers three times more often compared to users who only browse. Therefore, the search results must be optimal. And they are with Ecommerce Search. It makes the search bar your best seller.

Find anything for the customer with Ecommerce Search

The right order is crucial

Customers most often click on the top result in a result list. Therefore, it is crucial that they are as relevant as possible. The merchandising center in Ecommerce Search allows you to perfect your result pages and PLPs, considering both the customer's wishes and your business. You can prioritize everything from stock status to the products with the highest margin, while customers always find what they are looking for.

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Eliminate zero searches

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Give the customer the best results

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Get a complete overview of searches

Take control

Ecommerce Search is an effective search engine and merchandising engine that helps you offer the ideal search experience on your webshop. You can manage and control everything a search entails: Help the customer discover new products and present the most relevant results.

Get smarter

Ecommerce Search constantly updates your knowledge about your users' searches. Unlike other search engines, Ecommerce Search is not a black box. This means you can get a precise explanation of why a product appears where it does, or why it does not. And the tools to change the search result are right at hand. Additionally, all products get a findability score, making it easy for you to analyze and prioritize which products you should make easier to find – both when you launch new products and something you can continuously optimize as you learn your customers' search behavior.

Why is the product not showing up in the search results?

Or why is the wrong product showing up? With the built-in diagnostic tool and dashboard, it quickly becomes clear why a product appears or does not appear. With the tool, you can then change, for example, the keywords the product is found on or the product's attributes and influence the search results immediately.

Match customers' searches with your products, so your customers avoid zero search results with Search.

Set up synonyms and correct misspellings so that customers always find the product they are looking for, regardless of spelling.

Search engines can be hard to understand – but we make it easy

70% of search engines do not understand synonyms. This means you will not find jeans if you search for pants. It should not be like that. Ecommerce Search offers a range of simple functions that adjust the search results to account for everything from synonyms and hypernyms to spelling errors and split words.

Inspire the user and avoid empty search results

Ecommerce Search offers both search suggestions and related tags to provide more relevant searches. This ensures that the user always gets the best search results – both for product searches and content searches.

When you actively work with search suggestions or related tags, you can always correct potential errors, such as spelling mistakes, and ensure that users do not hit a zero search.

Search suggestions are live predictions that help customers complete their searches

Give your customers more options by providing suggested searches for what they are looking for with Search.

Related tags appear after the search and allow users to narrow the search with a single click – this is especially effective in mobile searches

Decide what the customer should see when they search for specific products. With Search, you can rank your products based on various parameters, so your customers see what you want them to see.

Present your products optimally

Ecommerce Search is not just a search engine. It is also a powerful merchandising tool that allows you to prioritize your products in the right way. The tool can sort based on data sources such as purchase history, personalization, wisdom-of-the-crowd, stock status, popularity, product attributes, and much more.

With Search, you can rank your products based on margin, clicks, views, searches, and user profiles.

FAQ

What is Ecommerce Search?

Bizzkit Ecommerce Search is a search engine and merchandising tool tailored for e-commerce. The search engine makes it easy to find any product in a webshop. Merchandising ensures that the customer is always presented with the most relevant product.

What is merchandising?

Digital merchandising is the prioritization of your products on product lists. It is equivalent to prioritizing which products should be in the window or on the best shelf spaces in a physical store.

How to get better search results?

Today many search engines do not account for all synonyms and spelling errors, but it can be difficult to correct the errors even if you know them because search engines only get better through machine learning. With Ecommerce Search, you can always adjust each search result and account for spelling errors and synonyms.

Questions?
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